Wholesale order information - Jolene Beads

Wholesale Terms and Conditions

Every glass bead is hand crafted to order and there will be slight variations in size and colour. This is to be expected and part of the unique charm of handmade glass beads. Many of the items on this website can be customised to your colour specifications and purchased at wholesale prices.

The wholesale minimum order value is £500. 

All products will be supplied in gift packaging ready to be displayed.

Wholesale order requests can be sent by email to info@jolenebeads.com or by phone 078840 70808. An invoice will be sent with our bank account details for BACS payment.

The lead time is approximately 2 weeks depending on the size of your order. Should there be a longer lead time we will advise you before sending out your invoice

Goods will not be dispatched before payment is received.

Shipping

We offer tracked shipping within the UK is by Royal Mail which costs £12.

For orders to be shipped outside of the UK please contact us for a shipping quote. Overseas customers are responsible for all import duties and charges.

Returns

If products have been damaged during shipping, Jolene Beads will pay return shipping costs for damaged items. Please contact us promptly to arrange a return.

Contact us within 14 days of receipt of delivery to return products for any other reason. Shipping costs cannot be refunded in this case and all goods and packaging must be returned in a state suitable for resale.

Thank you, Jolene